Terms of Service

Terms of Service

Effective from: 24 August 2026 · verzia 4.1

1. Seller (operator)

Coloryx (coloryx.app) is operated and digital services / digital content under these Terms are sold by Peter Valašik, Obrancov mieru 2005/10, 953 01 Zlaté Moravce, Slovenská republika. Business ID: 50 058 045, Tax ID: 1121257951. Not a VAT payer under Section 4 of Slovak Act No. 222/2004 Coll.; registered under Section 7a, VAT ID SK1121257951. The price shown at checkout is final and no VAT is added on top. Registered in Trade Licence Register of the Slovak Republic, District Office Nitra, reg. no. 430-48062. Contact: drakderos@gmail.com, tel. +421 948 616 012.

Supervisory authority: Slovak Trade Inspection (SOI), Inspectorate for the Nitra Region, Staničná 9, P. O. BOX 49A, 950 50 Nitra 1, Slovakia.

2. Scope

These Terms govern the relationship between the seller and the consumer (buyer) for digital services and digital content provided by Coloryx under Slovak Act No. 108/2024 Coll. on consumer protection (in particular §§ 17 – 20a) and the Civil Code rules on digital performance (§§ 852d – 852m). Digital services = online tools (library, generator, digital coloring, community). Digital content = generated coloring pages and printable PDFs.

3. Free features

Browsing the pre-made library, digital coloring in the app, saving to your gallery and standard- quality downloads are provided free of charge with no payment obligation.

4. Paid features — credits and subscriptions

4.1 Credits

One credit covers one successfully completed AI generation. Packs and prices are on the Pricing page. Prices are final in EUR and match the amount displayed at checkout; tax status is described in Section 1. Credits are tied to the buyer's account, are non-transferable and do not expire while the account remains active. A credit is deducted only after the result has been created successfully and made available. If a technical failure produces no result, no credit is deducted; if a credit is deducted in error, the customer may request correction under Section 10.

4.2 Subscriptions

Subscriptions (Plus, Unlimited) run for one month and renew automatically each monthly billing period on the date shown by Stripe, until the buyer cancels. Scope (monthly credits or Unlimited daily/hourly fair-use) is on the pricing page and is binding for that month. Technical limits (e.g. 40 generations / 24 h, 10 / hour on Unlimited) are proportionate measures protecting service availability.

4.3 Cancelling a subscription

Subscriptions can be cancelled anytime from the app via the Manage subscription button (Stripe Customer Portal). Cancellation takes effect at the end of the paid period; the buyer retains full access to paid features until then. Unused portions of a paid period are not refunded in cash; this does not affect statutory warranty rights or the right of withdrawal under article 8.

5. Contract formation and mandatory pre-payment confirmation

The order is a binding offer by the buyer. Before opening the embedded Stripe payment form, the app shows an order summary with the exact pack or subscription, credit count, final price, tax status, billing period, auto-renewal notice and cancellation instructions, plus links to the Terms and Privacy Policy. Immediately before payment, the app clearly states that confirmation creates an obligation to pay; the buyer then confirms payment with Stripe's final payment button. The contract is formed after Stripe confirms successful payment.

6. Delivery of digital content and services

Digital content and paid features become available after Stripe confirms successful payment, normally shortly after checkout (credits are added, the subscription is activated and generated pages are available in the account). Immediate delivery is performed only with the buyer's express consent given via a separate, unticked-by-default checkbox, which also acknowledges the loss of the right of withdrawal once performance is complete.

7. Compatibility, functionality and technical limits

The app runs in current versions of Chrome, Safari, Firefox and Edge on desktop and mobile with an internet connection. Photo-to-coloring generation uses external AI providers; quality and speed depend on the input photo and model availability. Reasonable technical protections apply (rate-limiting on Unlimited, image format checks, content checks). The app is provided in the version available at the time of use; the seller supplies updates necessary to maintain conformity and announces material feature changes in advance in the app.

8. Withdrawal (14 days)

The consumer may withdraw from the contract without giving a reason within 14 days of contract formation under § 20 of Act No. 108/2024 Coll.; § 22 governs refunds after withdrawal. Withdrawal may be notified by email to drakderos@gmail.com, by post to the registered address, or via the online "Withdraw here" function. The form immediately shows a request ID and attempts to send a confirmation to the supplied e-mail address; if that e-mail does not arrive, the buyer can keep the request ID and contact the seller.

Loss of the right: for a service, the consumer loses the right only after full performance if they expressly consented in advance and received the required notice (§ 19(1)(a)). For digital content supplied without a tangible medium, the right is lost when supply begins if express consent, notice and the legally required confirmation were provided (§ 19(1)(m) of Act No. 108/2024 Coll.). Each request and any refund are assessed according to the type and timing of performance and the statutory conditions.

9. Statutory warranty for digital performance

The seller is responsible for conformity of digital performance under §§ 852d–852m of the Slovak Civil Code. If it is defective, the buyer may request free remedy without significant inconvenience and within a reasonable time. If proper remedy is impossible or not provided, the buyer may request a proportionate price reduction or withdraw under the statutory conditions. These rights are exercised through a complaint under article 10.

10. Complaints

Complaints may be filed via the Complaints form, by email to drakderos@gmail.com or by post. The seller provides acknowledgement without undue delay, assesses the complaint, and remedies defective digital performance free of charge, without significant inconvenience and within a reasonable time. If proper remedy is impossible or not provided, the buyer may request a proportionate price reduction or withdraw under the statutory conditions.

11. Alternative dispute resolution

If the consumer is not satisfied with how a complaint was handled or believes their rights have been violated, they may request remedy from the seller. If the seller rejects or does not respond within 30 days, the consumer may bring the dispute before an ADR body. Competent ADR body: Slovak Trade Inspection. The current list of ADR bodies is maintained by the Ministry of Economy of the Slovak Republic.

12. Refunds

Where a refund is due (valid withdrawal or successful complaint), the seller refunds without undue delay, at the latest within 14 days, using the same means used for payment, unless otherwise agreed and at no additional cost to the buyer. These rules do not limit statutory consumer rights.

13. Acceptable use and content moderation

The buyer must not use the service for unlawful content, content depicting real people without verifiable consent, sexual or violent content, or to circumvent technical protections. On serious or repeated violations the seller may remove content, temporarily suspend or (for gross violations) terminate the account. Before permanent blocking the seller sends prior written notice by email (unless this would prevent addressing a security risk) and gives a reasonable time to explain or remedy; unused credits are preserved unless the blocking is due to service abuse.

14. Personal data protection

Processing is described in the Privacy Policy. Personal-data processing is not framed as consent during ordering. Checkout separately asks the buyer to acknowledge the information; the contract record retains acceptance of the Terms and the notice and consent concerning the start of performance.

15. Changes

The seller may update these Terms; new wording applies to orders concluded after its effective date. Version and effective date are shown at the top. The version in force at ordering is binding; its version is stored in the order record linked to the account together with the acceptance record.

16. Governing law

Governed by the law of the Slovak Republic. Consumer disputes are heard by the competent Slovak court, without prejudice to consumer rights under EU and Slovak law, including ADR.